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Project 05 · Netherlands · Relocation and business services

Polder

From the first customer interaction to service delivery, a management platform developed alongside the web experience.

Web Design · Web Development · CRM · Operations

Context and need

Connecting different service journeys through a clear experience and a shared management platform.

Polder supports professionals relocating to the Netherlands and founders and companies looking to establish or grow a Dutch business.

Our work focuses on presenting these services clearly on the website while supporting customer relationships, lead tracking and service workflows through a custom admin panel.

Project scope

Developing a system spanning the web experience and daily operations.

We approach web design and development together with the admin panel used to manage customer and service workflows. CRM, lead tracking, operations, proposals and document management form the core of this platform.

01

Web design and development

A web experience presenting services clearly and guiding visitors toward the service that fits their needs.

02

CRM and lead management

Custom panel capabilities for managing customer relationships and following up with potential clients.

03

Operations management

Management tools bringing service workflows and daily task tracking into the admin panel.

04

Proposal management

A management structure supporting the preparation and tracking of client proposals.

05

Document management

Panel capabilities for organizing and tracking documents related to customers and service workflows.

Project scope

  • Web design
  • Web development
  • Custom admin panel
  • CRM and lead management
  • Operations management
  • Proposal management
  • Document management

Services used in the project

  • UX/UI design
  • Web development
  • Custom software
  • CRM
  • Operations design

An evolving collaboration

Developing the customer experience and team workflows within the same digital platform.

Polder’s web experience supports service discovery and initial enquiries, while the custom admin panel focuses on the workflows behind those interactions.

We continue to develop customer relationships, lead tracking, operations, proposals and document management as connected parts of the same digital platform.

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